ZVRS

ZVRS, a communication access solutions provider, specializes in Video Relay Services (VRS) to facilitate conversations for the deaf and hard of hearing communities, ensuring effective communication across various settings. Founded in 2006 in Rocklin, US, ZVRS delivers communication solutions for the deaf and hard of hearing. Bill Billbrough and Croy See are the founders, with Sherri Turpin as the current CEO. The company was acquired by Kinderhook Industries in February 2015 as part of the acquisition of its parent company, CSDVRS, for USD 101 million.

ZVRS specializes in communication access solutions for the deaf and hard of hearing communities. The company provides Video Relay Services (VRS), allowing users to communicate through videophones with interpreters. Additional services include Video Remote Interpreting (VRI), onsite interpreting, and Communication Access Real-time Translation (CART). Their offerings are designed to accommodate both personal and business needs, serving clients across the US and in over 45 countries, promoting inclusivity and accessibility.

ZVRS generates revenue primarily through government funding for its Video Relay Services, which are free for consumers. Revenue streams include partnerships with businesses requiring interpreting services and service agreements for communication access solutions, structured through B2B relationships and subscription plans. ZVRS plans to leverage its recent acquisition to enhance its service offerings and expand into new markets. Following the acquisition in February 2015, the company aims to develop new products that enhance communication access.

Upcoming initiatives include expanding its VRS and VRI services to new geographic regions, specifically targeting underserved markets within the US and internationally by 2025. The funding from the acquisition will facilitate this expansion and support the development of innovative communication technologies.