Xtime, Inc.

Xtime, Inc. is a technology firm focused on optimizing automotive service experiences through innovative software solutions. Their products aim to enhance operational efficiency and customer engagement in automotive dealerships. Xtime, Inc.

specializes in providing technology solutions for automotive service operations. The company was acquired by Cox Enterprises Inc. in November 2014 for USD 325 mn. Headquartered in Redwood City, US, Xtime has been involved in 11 different funding deals, with the latest funding being a Trade Sale.

The firm has seen a consistent operational focus since its inception. Xtime is a technology company specializing in automotive service experience solutions. Its core offerings encompass a suite of products designed to enhance fixed operations within automotive dealerships, driving efficiency, profitability, and customer satisfaction. Key products include Invite, Engage, Schedule, and Inspect, which collectively streamline service appointment management, improve customer communication, and facilitate comprehensive vehicle inspections.

These solutions enable dealerships to turn declined services into revenue opportunities by engaging customers with personalized notifications and marketing templates. Xtime serves a diverse range of clients, primarily automotive dealerships, across North America, Australia, and Canada, catering to both large automotive groups and smaller independent dealerships. Xtime generates revenue through subscriptions and service agreements with automotive dealerships that utilize its fixed operations technology suite. Clients typically pay recurring fees for access to the platform, which includes features such as appointment scheduling, customer engagement tools, and vehicle inspection management.

The firm’s business model is predominantly B2B, focusing on partnerships with automotive retailers. Revenue is driven by the adoption of flagship products, including the Engage customer experience management software and the Inspect vehicle inspection software. Pricing structures are aligned with the features and services offered, ensuring clients receive tailored solutions that meet their operational needs. Xtime plans to leverage the recent acquisition by Cox Enterprises Inc.

to enhance its product offerings and expand into new geographic regions. The company is currently developing new features for its product suite, aiming to launch these updates by the end of 2025. Xtime is targeting regional expansion into Europe and Asia, anticipating entry into these markets by 2026. The recent acquisition will provide the necessary capital to support these growth initiatives.