Xilnex

Based in Pulau Pinang, Malaysia, and founded in 2007 by Boon Sheng, Web Bytes Sdn Bhd, dba, Xilnex, provides cloud-based Point of Sale solutions to retail and supply chain industries in Southeast Asia. Some of the firm’s partners include Boost, Grab Pay, TouchnGo, Food Panda, Zetpy, etc. The firm received a pre-Seed MDEC grant and Cradle’s CIP500 Commercialisation grant. The firm caters to customers such as AGift, alpro, axiata, Big Bad Wolf Books, Tealive, Brahim’s, Coffeea Coffee, Hot & roll, LA Juiceria, etc.

As of June 2022, the firm is being led by Ooi Boon Sheng as its CEO and is available in ASEAN countries such as Indonesia, Thailand, Cambodia, Vietnam, and Singapore with 30,000 installations. Xilnex offers cloud-based point of sale services to the retail and food and beverage industries, such as account management, unlimited cloud data storage, data analysis, electronic mobile payment acceptance, and so on. The company offers mobile apps that allow businesses to measure control, provide unique loyalty points, and improve business and customer retention. The firm assists its food and beverage industry clients in improving their businesses by enabling tablet and mobile food/beverage ordering systems, setting up multiple screens for chefs to know priority orders, pending orders, completed orders, and so on.

To reduce customer wait time, Xilnex also provides Self Ordering Kiosks for fast-paced businesses. Furthermore, the company offers mobility sales and inventory systems, which enable customers to locate quotations and invoices immediately after confirmation. The firm offers 3 different packages for their services, viz. , a standard pack for RM 198 charged monthly, Enterprise charged at RM 288 per month, and a Premium package quoted on request.