Weier Science

Weier Science, based in Hangzhou, China, specializes in AI-driven customer service solutions, enhancing engagement through advanced technologies. Its flagship product is designed to transform customer interactions effectively. Founded in 2016, Weier Science focuses on delivering innovative customer service solutions through artificial intelligence. The company has raised a total of CNY 100.

00 mn across its funding rounds, including a recent SERIES B funding on March 23, 2021, led by Qiming Venture Partners and supported by R-Z Capital. Zhenhua Zhu serves as the CEO of the company, which has completed two investment deals to date. Weier Technology specializes in advanced AI-driven solutions, with its core offering being the Micro Intelligent Customer Service Robot, designed for multi-turn conversations that enhance customer engagement. It leverages deep learning technologies to proactively analyze buyer behavior and preferences, transforming customer service into proactive marketing.

Additionally, the firm offers an intelligent CRM system that automates customer acquisition and segmentation, improving conversion rates. Weier Technology caters to a diverse clientele across various sectors with its products available in Asia-Pacific and North America. Weier Technology generates revenue primarily through subscription-based models for its intelligent customer service solutions and CRM systems. Clients engage in recurring agreements for service access, which enhances operational efficiency and reduces acquisition costs.

Businesses pay for various service tiers, including features like AI-driven recommendations, with pricing plans tailored to enterprise needs. The company also benefits from partnerships that enhance service delivery across industries. Weier Science plans to utilize the recent SERIES B funding, raised in March 2021, to expand its product lineup and enter new markets. The company aims to launch new features for its customer service solutions by the end of 2022, enhancing its capabilities.

Additionally, Weier Science seeks to expand its footprint in Southeast Asia and North America by 2023, targeting a broader range of industries for its innovative solutions.