Vindhya e-Infomedia

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Vindhya e-Infomedia - overview

Established

2006

Location

Bangalore, Karnataka, India

Primary Industry

Software

About

Vindhya e-Infomedia is a business process outsourcing (BPO) firm specializing in data management, customer support, and call center solutions, enhancing operational efficiency for diverse clients. Founded in 2006 in Bangalore, India, Vindhya e-Infomedia provides BPO services, focusing on customer engagement and operational efficiency. The company was co-founded by Ashok Durgesh and Pavithra Yagati. In March 2011, Vindhya raised INR 25 million in GROWTH funding from Accion and The Michael and Susan Dell Foundation, bringing its total fundraising to INR 25 million with a current valuation of INR 94.


726 mn. Vindhya E-Infomedia offers a comprehensive suite of business process outsourcing (BPO) services that includes precision data management, customer support, and back-office operations. Their core product offerings encompass both inbound and outbound call center solutions designed to enhance customer engagement and streamline operational efficiency. These services facilitate informed decision-making and improved business performance across various sectors.


Vindhya’s clientele includes industries focused on optimizing operations while making a positive social impact, reflecting the company’s commitment to sustainability and social responsibility. In the most recent year of 2023, Vindhya e-Infomedia reported a revenue of INR 7,223,890. 80 with an EBITDA of INR 570,338. 60.


The company operates on a B2B transaction model, generating revenue through service contracts and long-term partnerships involving customized pricing plans for their call center operations and data management solutions. Vindhya e-Infomedia aims to expand its offerings by launching new products designed to enhance data analytics capabilities and customer support services. The company is targeting growth in international markets, particularly in Southeast Asia and Africa, by 2025. The recent funding of INR 25 million will be utilized to support these initiatives, particularly in scaling operations and enhancing service delivery capabilities.


Current Investors

Accion, The Michael and Susan Dell Foundation

Primary Industry

Software

Sub Industries

Content Management Software

Website

www.vindhyainfo.com

Company Stage

Growth Stage/Expansion

Total Amount Raised

Subscriber access only

Vindhya e-Infomedia - timeline of key events

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Vindhya e-Infomedia - financials

Fiscal Year EndedMar 31, 2008Mar 31, 2009Mar 31, 2010Mar 31, 2011Mar 31, 2012Mar 31, 2013Mar 31, 2014Mar 31, 2015Mar 31, 2016Mar 31, 2017Mar 31, 2018Mar 31, 2019Mar 31, 2020Mar 31, 2021Mar 31, 2022Mar 31, 2023Mar 31, 2024
Revenue (USD)5,392,0457,866,70810,919,53119,616,03623,926,92039,523,73395,656,060130,911,640215,843,974226,664,063224,081,221284,677,157308,226,251282,746,029---
% Revenue Growth (YoY)-45.9%38.8%79.6%22.0%65.2%142.0%36.9%64.9%5.0%(1.1%)27.0%8.3%(8.3%)---
EBITDA (USD)492,614-(1,978,855)(3,815,000)(6,568,204)(571,102)3,123,9999,750,59315,969,20315,263,08821,271,77015,325,32415,878,92120,147,800---
Operating Income (USD)12,000-(2,894,000)(4,887,447)(8,022,602)(2,257,312)991,5905,323,58710,395,9719,148,57715,742,45310,992,79212,040,82116,003,820---
Operating Margin0.2%-(26.5%)(24.9%)(33.5%)(5.7%)1.0%4.1%4.8%4.0%7.0%3.9%3.9%5.7%---
% EBITDA Margin9.1%-(18.1%)(19.4%)(27.5%)(1.4%)3.3%7.4%7.4%6.7%9.5%5.4%5.2%7.1%---
NET Income (USD)(143,000)(1,876,738)(2,664,000)(5,316,289)(7,417,892)(1,951,766)1,180,5222,694,1865,044,4311,463,9476,092,8072,023,329341,0855,211,736---
% Net Margin(2.7%)(23.9%)(24.4%)(27.1%)(31.0%)(4.9%)1.2%2.1%2.3%0.6%2.7%0.7%0.1%1.8%---

Vindhya e-Infomedia - employee data

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