Vetster Inc.

Vetster Inc. operates a digital platform connecting pet owners with licensed veterinarians, providing 24/7 access to veterinary consultations via messaging and video calls. Founded in 2020 in Toronto, Canada, Vetster Inc. enables pet owners to engage with veterinary professionals online.

The company raised CAD 37. 8 mn in its Series B funding round on April 19, 2022, led by Kensington Capital Partners and included investors Brightspark Ventures, PetMed Express, Inc. , and Whitecap Venture Partners. Mark Bordo and Regan Johnson are the founders, with Mark Bordo also serving as CEO.

Vetster offers a digital platform that enables pet owners to connect with licensed veterinarians for immediate online consultations. The core service includes 24/7 access to veterinary professionals via instant messaging or video calls, addressing various pet health concerns such as respiratory issues, allergies, and chronic diseases. Customers can browse profiles of thousands of veterinarians, read reviews, and select a vet that fits their needs, enhancing the user experience. The service features VetsterRx, allowing users to order medications online or pick them up from their local pharmacy.

Vetster operates across the United States and Canada, providing broad access to reliable veterinary care. Vetster generates revenue primarily through a subscription model called Vetster Plus, which offers unlimited access to online veterinary services for an annual fee. This plan includes four virtual vet appointments valued at approximately CAD 320 and additional benefits such as discounts on flea and tick prevention products. Customers can also choose a pay-per-appointment structure, where individual consultations are billed at marketplace rates starting at CAD 50, catering to both frequent users and those seeking occasional veterinary advice.

Following the Series B funding round, Vetster plans to utilize the CAD 37. 8 mn raised to expand its virtual care services. The company targets to enhance its offerings and potentially explore new markets for its platform, though specific geographic regions have not yet been disclosed. The funding is intended to support these strategic initiatives aimed at improving access to veterinary care.