Uservice

Established in 2021 and based in Hangzhou, China, Hangzhou Uservice Cloud Technology Co. , Ltd. is an enterprise engaged in CNC machine tool after-market digital intelligence services, relying on the self-built cloud platform to develop CNC machine tool health management system and other systems. The company's core team members come from machine tool manufacturers and the Internet industry.

The company is headquartered in Shanghai and has shared service bases in Heilongjiang and Liaoning. In December 2025, Uservice raised Series A funding led by new investor Zheshang Venture Capital, with participation from new investor Anji Liangshan Private Equity Fund Management. The company's main product is a CNC machine tool health management system built on a self-built cloud platform, which can realize the functions of predictable maintenance of CNC machine tools, intelligent repair, intelligent diagnosis, 5G-AI remote assistance, etc. , and match the optimal solution for customers with the support of algorithms.

In addition, the company also has CNC intelligent upgrading and transformation, information technology services, used machine tool mall, parts mall and other machine tool after-market services.   The company’s revenue is generated by providing aftermarket services for CNC machines, selling industrial components through its e-commerce platform, and offering technical solutions for green manufacturing projects.