Trackforce

Trackforce is a provider of advanced security workforce management solutions, specializing in enhancing operational efficiency for guarding companies and enterprise customers worldwide through innovative platforms. Founded in 2000 in San Diego, US, Trackforce delivers security workforce management solutions via its leading platforms. The company has raised a total of USD 7. 4 mn in funding, with the latest round being a GROWTH funding led by Five Elms Capital in January 2017.

The founders, Simon Ferragne and Valorie Sledge, established the company with a vision to streamline security operations. Trackforce specializes in advanced security workforce management solutions, primarily through its flagship platforms, TrackTik and GuardTek. These platforms provide comprehensive tools designed to optimize security operations, enhance compliance, and reduce risk for guarding companies and enterprise organizations globally. Core functionalities include real-time tracking of security guard activities, automated incident reporting, and integrated management of business workflows such as scheduling and payroll.

By streamlining communication and resource allocation, Trackforce addresses critical operational challenges for organizations in sectors such as corporate security, healthcare, hospitality, and gaming. The company's solutions support security operations across over 50 countries, catering to a diverse user base that encompasses security managers, operational teams, and front-line security personnel. With multilingual support in over 55 languages, Trackforce ensures accessibility and functionality in various geographical markets, enhancing its global footprint. Trackforce operates primarily through a subscription-based revenue model, wherein clients pay for access to its security management software platforms, TrackTik and GuardTek.

This structure enables organizations to leverage the company’s comprehensive solutions tailored to their operational requirements. Clients typically engage in annual contracts that provide various service tiers, allowing flexibility based on the size of their security operations and specific feature needs. The pricing structure is designed to accommodate a wide range of businesses, from small security firms to large corporate entities, ensuring scalability and adaptability. Revenue is generated not only from software subscriptions but also from service support and training, creating a holistic ecosystem that adds value to the client experience.

The company’s client base includes notable enterprises like Airbus and Guardian Protection Force, which utilize Trackforce’s solutions to enhance operational efficiency and improve security outcomes. In 2017, Trackforce raised USD 7. 4 mn in GROWTH funding to support further expansion and technological development. The company aims to enhance its product offerings, focusing on new features for TrackTik and GuardTek, with releases targeted by mid-2023.

Additionally, Trackforce plans to expand its services into emerging markets in Asia and Latin America by the end of 2024, leveraging its recent funding to establish a local presence and tailor its solutions to specific regional needs.