Touchkin eServices Private Limited

Touchkin eServices Private Limited is a mental health technology firm specializing in AI-driven solutions that provide accessible mental health support to individuals and organizations, enhancing overall well-being and emotional resilience. Founded in 2015 and headquartered in Bangalore, India, Touchkin eServices Private Limited offers an AI-based mental health platform, Wysa. The company was founded by Jo Aggarwal and Ramakant Vempati. In July 2022, the company raised USD 20 mn in Series B funding, led by HealthQuad, with participation from British International Investment and other existing investors.

The total amount raised by the company amounts to USD 20 mn across 7 different deals. Wysa primarily offers an AI-driven mental health platform designed to provide personalized, accessible mental health support to a diverse range of users, including individuals, organizations, healthcare providers, and young people. Its services include an AI-powered wellbeing coach that facilitates self-help for stress management, emotional guidance, and sleep improvement, all while ensuring a completely anonymous experience. Wysa’s platform is utilized by employers to create supportive work environments, insurers to enhance policyholder wellbeing, and healthcare practitioners to improve patient access to mental health resources.

Specific products such as Wysa for Children and Young People cater to younger demographics by providing a safe space to explore their emotions and build resilience. The company serves a global client base, with significant market penetration in the USA, UK, Canada, and parts of Europe, ensuring that mental health support is available regardless of geographical location. In the most recent year 2023, Wysa reported a revenue of USD 1,272,253. 70, alongside an EBITDA of -USD 1,991,002, reflecting the company's operational costs in relation to its earnings.

Following the successful Series B funding round completed in July 2022, Touchkin eServices Private Limited plans to utilize the USD 20 mn raised to expand its global footprint and enhance its product offerings. The company aims to increase its presence in new geographic regions and markets, with specific targets for international expansion. New product designs are also underway, though specific details on upcoming launches have not been disclosed.