TotalCX
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TotalCX - overview
Established
2008
Location
Houston, TX, US
Primary Industry
Telecoms
About
Founded in 2008 and based in Texas, US, InteractiveTel, LLC, trading under the name TotalCX, operates as a provider of telecommunications solutions and real-time cloud-based phone system services for various business clients. In May 2024, CallRevu, a portfolio company of Serent Capital, acquired TotalCX. As of 2024, the company is headed by its CEO Ben Chodor. The company offers a total communication platform TotalCX which is a cloud-based phone system along with artificial intelligence and automation technology.
The firm solution range includes InteractiveTel Smart Communications System which is a cloud VoIP solution. Additionally, the firm provides GuardianCX that provides CX Pros to call center people. Moreover, the firm offering includes SenseiCX that call performance training. The May 2024 acquisition may enable TotalCX to enhance and expand its telecommunication software solutions.
Current Investors
CallRevu, LLC
Primary Industry
Telecoms
Sub Industries
Connectivity Software, Telecoms Providers & Services
Website
https://www.totalcx.com/
Verticals
Artificial Intelligence, Cloud Computing
Company Stage
Add-on
Total Amount Raised
Subscriber access only
TotalCX - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Add-on | Completed | TotalCX | - |
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