Total Military Management, Inc.

Total Military Management, Inc. specializes in logistics and relocation services tailored for military families, ensuring seamless transitions and enhanced customer satisfaction in the Department of Defense household goods relocation sector. Founded in 2003 and headquartered in Jacksonville, US, Total Military Management, Inc. is focused on providing logistics solutions for military relocations.

The company has successfully completed four deals, with its most recent deal occurring on October 3, 2017. Its CEO, William Morton, has extensive experience in the logistics sector, having been integral to the company’s operations since its inception. TMM specializes in providing third-party logistics and relocation services, primarily focused on the Department of Defense (DoD) household goods relocation industry. Their core offerings include comprehensive management of moving processes for military families, ensuring that relocation companies meet the expectations of their clients through an innovative customer management system.

This system enhances the end-user experience by effectively linking the services provided by moving companies with the specific needs of military families, ultimately leading to higher customer satisfaction rates. TMM serves a diverse clientele that primarily includes military personnel and their families across the United States and internationally, with a significant presence in markets that require frequent relocations, such as military bases and government installations. TMM's revenue is generated through partnerships with managed Standard Carrier Alpha Code (SCAC) companies, with a business model that focuses on the successful execution of relocation services. The company operates on a B2B transaction structure, where revenue is derived from contracts awarded to its partner carriers, including fees associated with the relocation services provided.

Through its effective service methods, TMM fosters long-term partnerships with carriers, ensuring a steady flow of business and mutual profitability. The company's revenue model emphasizes performance-based compensation, aligning the outcomes of their services with the satisfaction of military families, solidifying TMM's role as a trusted partner in the logistics and relocation sector. As of October 3, 2017, TMM plans to enhance its suite of services by developing new products aimed at improving relocation efficiency for military families. The company targets expansion into additional geographic markets that have high military presence, focusing particularly on regions near military bases.

Recent funding will be strategically utilized to support these initiatives, ensuring that TMM remains responsive to the evolving needs of its clientele while solidifying its market position.