Timely Telehealth, LLC

Timely Telehealth, LLC is a provider of virtual health services, focusing on mental health and medical care for higher education institutions across the United States through a user-friendly online platform. Founded in 2017 and headquartered in Fort Worth, US, Timely Telehealth, LLC specializes in virtual health services for colleges and universities. The company was founded by Chris Clark and is led by CEO Luke Hejl. Timely Telehealth raised a total of USD 60 mn through its GROWTH funding round in January 2021, with JMI Equity as the investor.

The company has successfully completed 1 deal to date. TimelyCare offers a comprehensive range of virtual health and well-being services tailored for higher education institutions. Their main offering provides 24/7 access to mental health and medical care via an online platform, featuring phone and video consultations. This service caters to the diverse health needs of students, faculty, and staff at over 400 colleges and universities in the United States, including counseling and psychiatry services as well as general medical consultations.

TimelyCare enhances existing campus health resources by delivering accessible support, particularly in urban and suburban areas experiencing high demand for mental health services. TimelyCare’s revenue is generated through partnerships with educational institutions that utilize subscription-based models for continuous access to their virtual health services. Colleges and universities contract with TimelyCare to offer these services as part of their health and wellness programs through institutional subscriptions, which integrate seamlessly into existing healthcare frameworks. This partnership model provides a steady income stream, with tailored packages based on the size and needs of each institution, including on-demand mental health consultations and ongoing support vital for addressing the mental health crisis on campuses.

Timely Telehealth plans to leverage its recent funding of USD 60 mn from JMI Equity to expand its product offerings and enhance market reach. The company is focused on introducing new virtual health services specifically designed for the higher education sector. Additionally, Timely Telehealth aims to expand its presence into new geographic regions by targeting additional colleges and universities across the United States, with efforts expected to ramp up following the successful deployment of recent funding initiatives.