TI Cloud Inc.
Have updates for this profile? Please contribute data
= Subscriber Access Only
You are viewing a preview of this profile. Request a Preqin Pro demo for full access to all profiles and underlying data.
With Preqin Pro, you gain an unobstructed view of all alternative asset class activity across institutional investors, fund managers, funds, portfolio companies, deals, exits, and service providers.
TI Cloud Inc. - overview
Established
2006
Location
Beijing, -, China
Primary Industry
Business Support Services
About
Based in Beijing, China, and founded in 2006, TI Cloud Inc. is a provider of customer contact solutions that enable enterprises to engage in multi-channel customer interactions. In 2021, the company facilitated over 3 billion interactions in the form of voice calls, SMS messages and text chats between the business and its customers. The company has sales and technical service offices in Shanghai, Shenzhen, Guangzhou, Hangzhou, Xi'an, and Jinan, and R&D and support centers in Nanjing and Chengdu.
The company's clients include bank customers and automotive customers, such as ICBC, GAC, and BMW. In June 2022, the company was listed on the Hong Kong Stock Exchange under the number 02167. The company provides services including intelligent contact center solutions, agile agent solutions, and contact bot solutions. Intelligent contact center solutions help businesses migrate their contact center functions to the cloud.
The agile agent solutions facilitate customer contact active via a mobile application. The contact bot solutions provide text and voice-based intelligent interactions, adopting the technologies of real-time Automatic Speech Recognition (ASR) and Natural Language Processing (NLP).
Current Investors
Platinum Asset Management, Agora, Inc.
Primary Industry
Business Support Services
Sub Industries
Business Support Services, Customer Relationship Management
Website
www.ti-net.com
Verticals
Cloud Computing, Cloud Computing
Company Stage
Mature
Total Amount Raised
Subscriber access only
TI Cloud Inc. - timeline of key events
TI Cloud Inc. - financials
| Fiscal Year Ended | Dec 31, 2014 | Dec 31, 2015 | Dec 31, 2016 | Dec 31, 2017 | Dec 31, 2018 | Dec 31, 2019 | Dec 31, 2020 | Dec 31, 2021 |
|---|---|---|---|---|---|---|---|---|
| Revenue (USD) | 80,817,170.8 | 130,722,976.4 | 183,421,999.8 | 219,317,900.7 | - | - | - | - |
| % Revenue Growth (YoY) | - | 61.8% | 40.3% | 19.6% | - | - | - | - |
| EBITDA (USD) | 14,435,485.2 | 23,420,019.1 | 33,812,000.1 | 78,327,895.5 | - | - | - | - |
| Operating Income (USD) | 12,127,659.5 | 21,017,581.4 | 30,879,322.1 | 74,823,250.7 | - | - | - | - |
| Operating Margin | 15.0% | 16.1% | 16.8% | 34.1% | - | - | - | - |
| % EBITDA Margin | 17.9% | 17.9% | 18.4% | 35.7% | - | - | - | - |
| NET Income (USD) | 11,020,909.7 | 18,574,487.8 | 27,731,146.6 | 64,699,385.5 | - | - | - | - |
| % Net Margin | 13.6% | 14.2% | 15.1% | 29.5% | - | - | - | - |
TI Cloud Inc. - employee data
Time to go Pro
Get Preqin Pro for unrestricted access to 600,000+ detailed profiles on fund managers, investors, funds, companies, and other alternative asset players. Unlock exclusive data on future plans, company financials, fundraising history, track records, and more.