Syndeo LLC
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Syndeo LLC - overview
Established
2005
Location
Northridge, CA, US
Primary Industry
Telecoms
About
Syndeo LLC is a cloud-based communication company that specializes in comprehensive solutions designed to enhance business communications and customer experiences across various sectors, such as healthcare, retail, and financial services. Founded in 2005, Syndeo LLC operates from Northridge, US, providing advanced communication services. The company has undergone strategic pivots to focus on cloud solutions tailored for business clients. The latest funding round occurred in December 2020, when Crestline Investors acquired a minority stake in Syndeo LLC, though financial terms were not disclosed.
The company has completed 1 deal to date. Broadvoice focuses on delivering cloud-based communication solutions aimed at improving customer experiences. Its signature offerings include a Cloud Contact Center and an Omnichannel Contact Center, both utilizing AI technology to streamline interactions across various channels. The b-hive Communicator enhances experiences specifically for the healthcare sector, while Broadvoice serves a diverse clientele throughout the United States and beyond, offering scalable solutions fit for businesses of all sizes.
Broadvoice generates revenue through a subscription-based model, where businesses pay recurring fees to access their communication services. The B2B transactional structure enables Broadvoice to provide advanced tools for enhancing customer experiences. Revenue is primarily derived from subscription fees for services that include advanced analytics and AI-driven agent assists, contributing to a stable financial foundation. Going forward, Syndeo LLC plans to leverage the investment received in December 2020 for new product developments and geographic expansion.
The company is focused on launching enhanced versions of its existing services, with specific release dates to be announced in the coming months. Additionally, Syndeo aims to penetrate new markets, targeting regions across North America and Europe, with expansion efforts expected to materialize by the end of 2023.
Current Investors
Crestline Investors
Primary Industry
Telecoms
Sub Industries
Telecoms Providers & Services, Telecoms Equipment, Cable Service Providers
Website
www.broadvoice.com
Verticals
Cloud Computing
Company Stage
Mature - Growth Capital
Total Amount Raised
Subscriber access only
Syndeo LLC - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Growth | Completed | Syndeo LLC | - |
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