SuccessKPI, Inc.
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SuccessKPI, Inc. - overview
Established
2017
Location
-, VA, US
Primary Industry
Software
About
Based in Virginia, US, and founded in 2017, SuccessKPI, Inc. operates as a SaaS experience analytics platform that provides actions and insights to enterprise contact centers. In January 2022, Banneker Partners invested USD 33 million in SuccessKPI, Inc. The company's platform offers speech and text analytics, contact center analytics, sentiment analytics, quality monitoring, and speech transcription solutions.
SuccessKPI, Inc. generates revenue by providing SaaS solutions to government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. The company plans to use the investment to expand its partner, marketing, product, customer, and sales teams worldwide.
Current Investors
Banneker Partners
Primary Industry
Software
Sub Industries
Analytics & Performance Software, Monitoring & Security Software
Website
www.successkpi.com
Verticals
Cloud Computing
Company Stage
Mature - Growth Capital
Total Amount Raised
Subscriber access only
SuccessKPI, Inc. - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Growth | Completed | SuccessKPI, Inc. | - |
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