SUBSCORE business
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SUBSCORE business - overview
Established
2019
Location
Tokyo, -, Japan
Primary Industry
Software
About
Based in Tokyo, Japan, and founded in 2019, SUBSCORE business, a subsidiary of Subcore Co. , Ltd. owned by Bplats Inc. operates as a provider of a tool, SUBCORE, to collect and analyze customer feedback.
In April 2023, the firm was acquired by AI CROSS Inc. , a portfolio company of Accord Ventures, Airtrip Corp. , IBIS Private Equity Partners, Mitsubishi UFJ Capital, Pegasus Tech Ventures, and Voyage Ventures. The business division through its customer success support tool and mobile app gathers customer feedback through survey function and questionnaire collections via SMS (short message service), QR (quick response) codes, and email, and analyses them to achieve digital transformation of their clients by increasing sales, reducing churn rates, and collecting NPS (Net Promoter Score).
The company also offers features such as a questionnaire creation option, send SMS, rating reflection dashboard, real-time analysis and alert function, reporting, automatic linkage to the word of mouth sites, as well as sharing option of customer insights and learnings from data across the departments.
Current Investors
AI CROSS Inc.
Primary Industry
Software
Sub Industries
Business Support Services, Customer Relationship Management, Analytics & Performance Software
Website
https://www.subscore.co.jp/
Verticals
Mobile Apps
Company Stage
Add-on
Total Amount Raised
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