Sprinklr, Inc.
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Sprinklr, Inc. - overview
Established
2009
Location
New York, NY, US
Primary Industry
Software
About
Based in New York, US, and founded in 2009, Sprinklr, Inc. operates as an enterprise software company that develops customer experience management (CXM) software. The firm was founded by Ragy Thomas. Sprinklr currently employs 1,900 employees in 16 countries and 25 offices.
Since its foundation, the company has made several acquisitions, acquiring Nanigans, Inc. , Get Satisfaction, Inc. , Booshaka Inc. , and Postano.
In October 2020, Hellman & Friedman acquired Sprinklr. In June 2021, the company debuted on the New York Stock Exchange under the ticker symbol “CXM” Sprinklr operates as a social media management platform that enables enterprise brands to connect with customers through marketing, advertising, and research initiatives across all modern channels. The company operates through its unified platform covering Modern Marketing, Modern Advertising, Modern Research, Modern Care, and Modern Engagement.
Current Investors
Hellman & Friedman, Battery Ventures, Temasek Holdings
Primary Industry
Software
Sub Industries
eMarketing/Digital Marketing, Social Networking & Communication Platform, Analytics & Performance Software, Connectivity Software, Content Management Software, Customer Relationship Management, Sales & Marketing Software
Website
www.sprinklr.com
Verticals
AdTech, Artificial Intelligence, Artificial Intelligence, Cloud Computing, Cloud Computing
Company Stage
Mature
Total Amount Raised
Subscriber access only
Sprinklr, Inc. - timeline of key events
Sprinklr, Inc. - financials
| Fiscal Year Ended | Dec 31, 2019 | Dec 31, 2020 | Dec 31, 2021 | Jan 31, 2022 | Jan 31, 2023 | Jan 31, 2024 | Jan 31, 2025 | Jan 31, 2026 |
|---|---|---|---|---|---|---|---|---|
| Revenue (USD) | 306,000,000 | - | - | 492,394,000 | 618,190,000 | - | - | - |
| % Revenue Growth (YoY) | - | - | - | - | - | - | - | - |
| EBITDA (USD) | - | - | - | (91,412,000) | (39,173,000) | - | - | - |
| Operating Income (USD) | - | - | - | (99,470,000) | (51,224,000) | - | - | - |
| Operating Margin | - | - | - | (20.2%) | (8.3%) | - | - | - |
| % EBITDA Margin | - | - | - | (18.6%) | (6.3%) | - | - | - |
| NET Income (USD) | - | - | - | (111,470,000) | (55,742,000) | - | - | - |
| % Net Margin | - | - | - | (22.6%) | (9.0%) | - | - | - |
Sprinklr, Inc. - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| IPO | Completed | Sprinklr, Inc. | - | ||||||||
| Secondary Buyout | Completed | Sprinklr, Inc. | - |
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Sprinklr, Inc. - employee data
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