SpeechCycle Inc.
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SpeechCycle Inc. - overview
Location
New York, NY, US
Primary Industry
Software
About
SpeechCycle Inc. specializes in providing advanced voice recognition and speech analytics solutions, enhancing customer service capabilities through technologies like automated speech recognition and natural language processing. SpeechCycle Inc. develops voice recognition technology that transforms customer interactions in service applications.
The company is headquartered in New York, US. It received funding through a SERIES C round led by M|C Partners in May 2012, raising USD 9. 70 mn, which increased its total funds raised to USD 9. 70 mn.
SpeechCycle was also acquired by Synchronoss Technologies in May 2012 for an undisclosed amount. SpeechCycle focuses on delivering advanced voice recognition and speech analytics solutions tailored for customer service applications, including automated speech recognition (ASR) systems and natural language processing (NLP) technologies. These offerings enhance customer interactions, streamline call center operations, and improve user experiences by enabling communication via spoken language. The company serves clients in telecommunications, financial services, and retail across North America and Europe, ensuring seamless integration into existing service frameworks.
SpeechCycle generates revenue through B2B partnerships with large enterprises implementing conversational technologies. Its revenue model is based on subscription licensing agreements, offering clients access to software solutions, technical support, and updates. The company also sells customized ASR and NLP systems directly, providing tiered pricing to accommodate varying business needs, thus allowing clients to scale usage and ensuring a consistent revenue stream for SpeechCycle. Following its acquisition in May 2012, SpeechCycle aims to enhance its product offerings by developing new voice recognition solutions targeted for launch in upcoming years.
The company plans to expand its operations into additional markets, with a focus on increasing its presence in Europe and Asia by 2025. The proceeds from the SERIES C funding round will support these initiatives, facilitating the development of innovative technologies and market expansion.
Primary Industry
Software
Sub Industries
Customer Relationship Management
Website
www.speechcycle.com
Verticals
Mobile Apps
Company Stage
Acquired
Total Amount Raised
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SpeechCycle Inc. - employee data
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