Sherpaa, Inc.

Sherpaa, Inc. is a digital healthcare provider that transforms primary care access through virtual consultations, enhancing patient engagement and streamlining healthcare experiences for organizations and individuals alike. Founded in 2012 in Brooklyn, US, Sherpaa provides a unique model of virtual primary care. The company raised USD 2.

25 mn in its latest funding round on May 6, 2015, attracting investors like Draper Associates, Indie Enterprises, and Softbank Capital, bringing the total amount raised to USD 2. 25 mn. Sherpaa was co-founded by individuals with a commitment to innovating healthcare delivery. Sherpaa operates as a digital healthcare provider that offers a unique model of virtual primary care, fundamentally shifting the traditional healthcare experience.

Their core offering is a platform that facilitates continuous, online access to primary care physicians, allowing patients to consult with the same doctor for their health concerns, both acute and chronic. This service emphasizes seamless communication through modern means, such as messaging, video, and phone calls, mirroring the everyday apps users are accustomed to. By positioning itself as an in-house medical team for employers and health plans, Sherpaa caters primarily to organizations seeking to enhance employee health engagement, while also serving individuals looking for concierge-style care. The company primarily operates within the United States, addressing the needs of forward-thinking employers, health plans, and individuals in urban and suburban markets.

Sherpaa generates revenue through a subscription-based model, where employers and health plans pay for access to their virtual primary care services. This model allows clients to offer their employees unlimited access to Sherpaa’s healthcare team for everyday health concerns, effectively reducing unnecessary traditional claims and healthcare costs. The company’s success is rooted in its ability to engage members actively; extensive data indicates that a significant percentage of users utilize the service at least once within a year, reflecting strong engagement levels. Revenue is derived from partnerships with leading companies, which integrate Sherpaa’s services into their employee benefits packages.

This structured approach fosters a consistent patient experience and ensures that the healthcare services are cost-effective for both the clients and their employees. Following its recent funding of USD 2. 25 mn in May 2015, Sherpaa plans to enhance its product offerings and expand its reach to new markets. The company is in the process of developing additional features for its virtual care platform, aiming for a rollout in late 2023.

Plans are also in place to enter new geographic regions across the US, targeting urban centers that have shown increasing demand for digital healthcare solutions. The new capital will support these initiatives, bolstering Sherpaa's capabilities in delivering comprehensive virtual care.