ServiceTrade, Inc.

Based in Durham, NC, US, and founded in 2012, ServiceTrade, Inc. , doing business as ServiceTrade develops and provides SaaS (Software-as-a-Service) platforms, intended to help commercial service contractors by streamlining their workflow. The company was Co-founded by Billy Marshall (CEO), and Brian Smithwick (CTO), and in December 2021, ServiceTrade, Inc. raised USD 85 million in growth funding led by new investor JMI Equity, with participation from returning investors.

The company’s products are being used by over 800 clients, to date. ServiceTrade, Inc. engages in the development of SaaS platforms, that help commercial service contractors improve their operations and increase profit through their services. Work scheduling, technician assignment and dispatch, time-tracking, work documentation, built-in repair quote solution, online customer portal, and other elements of the firm’s platform enable enterprises to improve their customer service management.

Its proprietary technology allows field personnel to communicate with one another, as well as with the organization or clients, and it provides automated reporting and business analytics to service contractors. Additionally, clients can also obtain after-service reports directly from the company and provide feedback and ratings on the work. The partsledger platform allows enterprises to keep track of parts purchases, inventories, and sales for repair operations. ServiceTrade, Inc.

generates revenue through its subscription packages, Select (USD 79 per month), Premium (USD 119 per month), and Enterprise (USD 159 per month). The company intends to deploy the funds to accelerate its organic growth, product expansion, and talent acquisition.