Residex Software

Based in Minnesota, US, and founded in 2000 by CEO Dave Berg, Residex Software provides electronic health record (EHR) solutions that contain a wide range of software tools and web-based record access to help healthcare organizations, assisted living home patients, and various senior citizen communities. In January 2025, Accel-KKR invested in Residex Software. Residex Software delivers RTasks, a comprehensive web-based platform that aids in the management of patient care data across various healthcare settings. The platform facilitates access to essential patient information for caregivers and administrators through multiple devices, promoting accuracy in charting and compliance with regulations.

Key features of RTasks include ECharting, EMAR, assessments, incident reporting, billing, and CRM tools tailored for the assisted living industry, addressing the needs of a diverse clientele ranging from large organizations to smaller group homes in the US. Residex Software operates on a subscription-based revenue model for its RTasks platform, providing clients with structured access to its services. The pricing includes various tiers that cater to both large facilities and smaller organizations. The service offerings, especially eMAR and ECharting, form the backbone of Residex's value proposition, supporting ongoing client relationships through subscriptions and dedicated support, contributing to a recurring revenue model.

The company is targeting geographical expansion beyond its current US operations, with plans to enter additional markets by the end of 2025, thereby broadening its reach and impact in the healthcare sector.