Reflect Inc.

Reflect Inc. is a technology-driven platform that connects individuals with independent therapists through personalized matching, enhancing the mental health service experience by prioritizing user-specific needs and preferences. Founded in 2015, Reflect Inc. is headquartered in San Francisco, US.

The company provides a service that matches clients with independent therapists, adapting their strategy to focus on personalized mental health care. The founding team consists of Bjørg Vrabel, Jonathan TranPham, SangSoo Lee, and Seungho Lee, with Jonathan TranPham and Seungho Lee serving as CEOs. Reflect has successfully conducted one funding deal, the latest being on January 8, 2019. Reflect's primary service is connecting clients with independent therapists through a personalized matching process using a proprietary algorithm.

This algorithm assesses individual needs and therapeutic styles, ensuring clients are paired with therapists who suit their preferences. Reflect also provides a bespoke experience team to support clients throughout their therapy journey, allowing for therapist changes at no additional cost. The company operates across 20 states in the U. S.

, including California, Washington, Texas, and Nevada, and maintains high therapy standards through rigorous therapist screening and continuous client feedback monitoring. Reflect generates revenue by facilitating therapy sessions between clients and certified therapists. The business model is based on direct-to-consumer transactions, where clients pay for therapy sessions that are offered at reduced rates through partnerships with therapists. Reflect also provides various pricing options to enhance accessibility, including billing support services for out-of-network reimbursements, streamlining the financial aspects of therapy for clients.

The offerings include both in-person and teletherapy sessions, catering to a diverse clientele seeking effective mental health support. Reflect is planning to expand its services further and is likely to introduce new products designed to enhance client engagement and satisfaction. The company aims to broaden its geographical footprint, specifically targeting additional states for expansion by mid-2024. The recent funding received will facilitate these growth initiatives, enhancing the technology and resources necessary to support an increasing client base, which was bolstered by the latest funding deal on January 8, 2019.