RecordTrak, Inc.

RecordTrak, Inc. is dedicated to providing comprehensive record retrieval and litigation support services, utilizing advanced technology to streamline access to legal documentation for law firms and governmental agencies across the United States. Founded in 1981 and headquartered in King of Prussia, US, RecordTrak, Inc. specializes in record retrieval and litigation support services.

The company was acquired by Magna Legal Services LLC in January 2020, though financial terms of the deal were not disclosed. RecordTrak, a division of Magna Legal Services, specializes in comprehensive record retrieval and litigation support services tailored for law firms, corporations, and governmental agencies across the United States. The company’s core offering revolves around its proprietary record portal, TrakView, which facilitates efficient access to legal records via authorization or subpoena, ensuring compliance with jurisdictional rules. This technology-driven solution primarily addresses the needs of law firms and clients in the pharmaceutical and medical device sectors, where timely access to records is critical for managing multi-district litigation (MDL) and state-level cases.

RecordTrak’s services are used nationwide, providing extensive support to clients in various geographical markets, including but not limited to major metropolitan areas and regions with high legal activity. By leveraging advanced technology and a streamlined operational approach, RecordTrak enhances the efficiency of legal processes, positioning itself as a leader in cost containment for insurance record procurement. RecordTrak generates revenue through a structured service model that includes transaction-based fees for record retrieval and associated litigation support services. The company engages primarily in B2B transactions, partnering directly with law firms that require expedited access to legal documentation and record management support.

Clients typically enter service agreements that outline specific terms related to the scope of services provided, including features such as real-time order tracking and document review. While specific pricing plans for individual services are not disclosed, clients can expect tailored packages that reflect the comprehensive nature of RecordTrak's offerings, including flagship products like the TrakView portal. The revenue structure is designed to facilitate long-term partnerships with clients, ensuring reliable and ongoing support for their legal and litigation needs. With the acquisition completed in January 2020, RecordTrak plans to innovate by designing new products to enhance their service offerings.

The company is also considering expanding into new geographic markets, particularly targeting areas with a high density of legal activity. The funding from the acquisition will be utilized to support these initiatives, further developing their technological capabilities and market reach.