Qualaroo, Inc.

Qualaroo, Inc. specializes in customer feedback solutions, focusing on real-time insights through surveys on websites and applications, enabling businesses to understand user behaviors and preferences effectively. Founded in 2012, Qualaroo, Inc. is based in San Antonio, US, providing advanced user research tools.

The company was acquired by ProProfs. com in February 2020, though financial terms were not disclosed. The founder's history is not detailed in available information. Qualaroo offers a suite of user research and feedback solutions centered around its flagship product, Qualaroo.

This tool enables businesses to gather real-time customer insights by deploying surveys directly on their platforms. Utilizing customizable prompts called Nudges™, it engages users based on specific actions and contexts. The technology is supported by AI-driven analytics, including sentiment analysis through IBM Watson, to enhance the relevance of insights. Qualaroo serves clients in e-commerce, SaaS, and education across North America, Europe, and Asia-Pacific.

Qualaroo operates on a subscription-based revenue model with tiered pricing plans. It includes a Forever Free account for startups and micro-businesses, alongside paid plans offering unlimited responses and advanced functionalities. This model focuses on B2B transactions, creating a recurring revenue stream as organizations subscribe for continuous access and support. Following its acquisition by ProProfs.

com in February 2020, Qualaroo aims to enhance its product offerings. Plans include developing new features and expanding into additional geographic markets, although specific regions and timelines for these expansions have not been disclosed. Recent funding will be utilized to support these growth initiatives.