Parts Town

Based in Illinois, US and founded in 1987, Parts Town Unlimited, a. k. a Parts Town operates as a distributor and seller of Original Equipment Manufacturer (OEM) foodservice equipment parts. In November 2021, Leonard Green & Partners and Berkshire Partners, along with the company's management, acquired a majority stake in Parts Town Unlimited from Summit Partners through recapitalization.

As of 2021, the company employs almost 1,000 team members that support local, national, and international customers. Parts Town offers repair and maintenance parts for commercial kitchen equipment serving the foodservice parts, equipment and supplies market. The company's products include part of the refrigerator, fryer, ice machine, janitorial and sanitization suppliers, beverage equipment, broilers, oven, pasta cookers, and other related products with walk-in, merchandiser and under-counter models through its e-commerce platform. The company's services include same-day shipping and personalized customer service.

Additionally, Parts Town includes the following divisions: Parts Town, Red Lightning Group, Parts Town Home, Parts Town Europe, and Parts Town UK which serves the UK through First Choice and Commercial Catering Spares brands. In September 2021, the company launched an online marketplace for suppliers and distributors where customers can access and purchase products and services from multiple manufacturers. The company’s marketplace includes over 23,000 residential appliances parts and 6,000 janitorial and sanitation products.   Parts Town generates revenue from selling parts of various equipment as per the requirement of the customer.

As of September 2021, the company plans to expand its reach into several new product and service categories through its online marketplace.