Proto Global Ltd.

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Proto Global Ltd. - overview

Established

2018

Location

Waterloo, ON, Canada

Primary Industry

Software

About

Based in Waterloo, Canada, and founded in 2018, Proto Global Ltd. operates as the facilitator of customer chats powered by HermesAI™ natural language processing engine. In July 2022, the firm raised CAD 5. 6 million in Series A funding led by investor Mucker Capital, with participation from existing investor Yolo Investments.


The customer base of the company includes Bank of Zambia, CCPC, sparkle, yolo group, and many more. The company offers AI Customer Experience (AICX) platform that provides multilingual chatbots for intelligent support, customer profiles, case management, and CX performance. Additionally, the firm chatbot is deployed in various industries irrespective of the language, geography, and genders such as central banks, energy commissions, online casinos, and government services. Furthermore, the company chatbots are also deployed in the health department, as well as in the telecom industry.


The company plans to use the July 2022 funding for its team expansion.


Current Investors

Mucker Capital, Yolo Investments, Next AI

Primary Industry

Software

Sub Industries

Web Applications, Customer Relationship Management, Analytics & Performance Software

Website

www.proto.cx

Verticals

Artificial Intelligence

Company Stage

Series A

Total Amount Raised

Subscriber access only

Proto Global Ltd. - employee data

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