ProCopy Office Solutions, Inc.

ProCopy Office Solutions, Inc. provides managed print services, focusing on the sales and servicing of Canon and Ricoh office printers and copiers, ensuring efficient workflow and minimal downtime for businesses. Founded in 2000 and headquartered in Tempe, US, ProCopy Office Solutions, Inc. specializes in managed print services.

The company was acquired by Oval Partners in November 2015, enhancing its operational capabilities. ProCopy operates primarily in the United States with a strong presence in Arizona. ProCopy Office Solutions specializes in providing comprehensive managed print services, including the sales and servicing of office printers and copiers, specifically focusing on Canon and Ricoh products. The company operates a 2.

5-hour response time guarantee for service requests, positioning itself as a leader in minimizing office downtime. ProCopy’s offerings include custom managed print programs that integrate people, processes, and technology to enhance workflow efficiency and productivity. The company serves a diverse client base across various sectors, such as healthcare, education, banking, and retail, providing tailored solutions to meet the unique needs of each industry. These services are marketed primarily within the United States, with a strong presence in Arizona and a growing footprint nationwide, specifically targeting businesses that require reliable print management and support services.

ProCopy generates revenue through direct sales and service contracts associated with its office printing solutions, which include both one-time transactions and ongoing service agreements. The company’s revenue structure includes partnerships for leasing and serving office devices, where clients may engage in subscription-based models for managed print services. This structure allows businesses to access high-quality printers and copiers while benefiting from ProCopy’s maintenance services. Revenue is further bolstered by custom agreements that ensure clients receive tailored support and product offerings, enhancing customer loyalty and long-term relationships.

ProCopy’s commitment to providing a risk-free performance guarantee solidifies its competitive edge, ensuring customer satisfaction and repeat business. ProCopy aims to enhance its market position by developing new products designed to streamline print management and improve efficiency, with anticipated launches in the upcoming fiscal year. The company is exploring expansion into new geographic regions, particularly targeting the broader southwestern United States by 2024. The acquisition by Oval Partners in November 2015 will help facilitate these growth initiatives by providing necessary capital and resources.