Proactive AI Lab, Inc.
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Proactive AI Lab, Inc. - overview
Established
2024
Location
Palo Alto, CA, US
Primary Industry
Software
About
Based in California, US, and founded in 2024, Proactive AI Lab, Inc. operates as a generative AI technology chatbot providing humanized customer service to entities. In January 2025, Palona AI raised USD 10 million in seed funding led by investor UpHonest Capital with participation from other investors Fusion Fund and NEO Investment Partners. The firm, as of January 2025, is led by is co-founders, Maria Zhang, Steve Liu, and Tim Howes.
Palona offers customizable AI Agents designed to enhance customer engagement and sales across various platforms. These AI Agents utilize generative AI technology to learn and adapt to individual customer preferences, providing personalized interactions that mimic human-like conversations. The core functionality includes proactive upselling and cross-selling at optimal moments, improving customer experience and brand loyalty. Palona's technology supports businesses in various sectors such as retail, hospitality, and healthcare, enabling them to handle customer inquiries via text, voice, web widgets, and social media platforms like Instagram.
The company plans to utilize the January 2025 funding to enhance its technology and launch its business.
Current Investors
NEO Investment Partners, Fusion Fund, UpHonest Capital
Primary Industry
Software
Sub Industries
Customer Relationship Management, Sales & Marketing Software
Website
www.palona.ai
Verticals
Artificial Intelligence, Cloud Computing
Company Stage
Angel & Seed
Total Amount Raised
Subscriber access only
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