Pinnacle Quality Insight, LLC
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Pinnacle Quality Insight, LLC - overview
Established
1996
Location
Sandy, UT, US
Primary Industry
Healthcare IT
About
Based in Utah, US, and founded in 1996, Pinnacle Quality Insight, LLC, a. k. a. Pinnacle Quality Insight operates as a satisfaction analytics company that provides employee retention and customer satisfaction tracking software, enabling senior care providers to improve the patient experience.
In January 2023, Home Care Pulse, a portfolio company of Cressey & Company, acquired Pinnacle Quality Insight, LLC. The company provides employee satisfaction and retention software that allows clients to communicate with their staff to overcome the issues of lack of recognition or training. Pinnacle Quality Insight also offers multiple solutions, including customer satisfaction, CoreQ, and CAHPS. Customer satisfaction solution focuses on interviewing by phone with seniors and their family members about their care experience.
CoreQ offers a set of measurements for assessing patients, residents, and family members’ satisfaction at nursing facilities and in assisted living communities to create a standard so people can make comparisons between facilities and communities. CAHPS (consumer assessment of healthcare providers and systems) measures the patients’ experience who received care and their primary caregivers.
Current Investors
Home Care Pulse, LLC
Primary Industry
Healthcare IT
Sub Industries
Healthcare IT, Web Applications, Customer Relationship Management, Analytics & Performance Software
Website
www.pinnacleqi.com
Verticals
Cloud Computing, HealthTech
Company Stage
Add-on
Total Amount Raised
Subscriber access only
Pinnacle Quality Insight, LLC - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Add-on | Completed | Pinnacle Quality Insight, LLC | - |
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