PineAI

19Pine Pte. Ltd. , dba PineAI, based in California, US, offers an AI-driven platform designed to assist consumers in managing bills, subscriptions, and customer service inquiries efficiently. Founded in 2024 in San Francisco, US, Pine is dedicated to providing consumer-focused solutions.

The company raised USD 25. 00 mn in Series A funding on December 3, 2025, from Fortwest Capital. PineAI specializes in providing an innovative AI-driven platform aimed at assisting consumers with managing their bills, subscriptions, and customer service complaints. The core offerings include negotiating lower rates on various services such as internet, mobile, and utilities, as well as facilitating the cancellation of unwanted memberships and filing formal complaints for refunds or resolutions.

The platform alleviates the frustration that consumers often experience with long hold times and unhelpful customer service, ultimately helping users reclaim their rightful dues. PineAI's services are primarily targeted at individual consumers in the North American market, though the potential for expansion into other regions exists given the universal nature of billing and subscription services. Users can benefit from a secure, encrypted environment where their data remains confidential and accessible only by them. Pine AI operates on a performance-based revenue model that charges clients only upon the successful completion of tasks.

When a user engages Pine AI's services, a temporary payment pre-authorization is placed on their account, allowing the company to bill only for results achieved. This straightforward pricing structure ensures that clients are not charged unless their issues are resolved effectively. The company focuses on direct-to-consumer transactions, enabling users to access a range of services, including bill negotiation and complaint resolution. Clients have the option to provide custom tips based on the perceived value of the assistance received, adding a personalized element to the revenue model.

Pine AI's unique approach to customer service challenges positions it as a compelling alternative in the market, emphasizing user satisfaction and financial savings. Pine plans to utilize the USD 25. 00 mn raised in Series A funding to enhance its autonomous artificial intelligence agent responsible for managing tasks such as calls, emails, and software operations. The company aims to expand its platform capabilities and explore new market opportunities, focusing on regions outside North America to reach a broader audience by 2026.