Pinch Payments

Pinch Payments, based in Australia, provides automated payment solutions that enhance payment processing for small to medium-sized businesses across Australia and New Zealand. Founded in 2017, Pinch Payments operates under Zootive Pty Ltd, specializing in payment solutions. The company expanded its operations significantly after being acquired by Fiserv, Inc. in April 2025, with the aim to strengthen payment capabilities in Australia.

The founder's history is not publicly available. Pinch Payments, now a Fiserv company, specializes in automated payment solutions designed to streamline the payment process for small to medium-sized businesses across Australia and New Zealand. The company’s core offerings include a payment portal that integrates seamlessly with existing invoicing systems, enabling clients to accept multiple payment methods, including credit cards and direct debits. Pinch Payments also features a subscription model builder that allows businesses to manage recurring, variable, and subscription billing efficiently.

By simplifying client receivables and providing a user-friendly experience, Pinch addresses the common pain points of manual payment processing, such as time-consuming administrative tasks and client follow-ups. The platform is tailored for various industries and is particularly beneficial for businesses that value cash flow improvement and operational efficiency, serving a diverse clientele ranging from BAS agents to small business owners. Pinch Payments generates revenue through transaction-based fees, subscriptions, and partnerships with businesses that integrate their payment solutions. The pricing structure allows businesses to either absorb or pass transaction fees onto their customers, promoting flexibility in payment options.

Clients can set up pre-approval thresholds for smaller, frequent payments, or establish payment plans for outstanding debts, enhancing cash flow management. This revenue model is particularly advantageous for firms that use the platform for recurring payment services, as it streamlines collections and reduces the administrative burden associated with chasing payments. While specific pricing plans for individual services are not disclosed, the overall structure supports a diverse range of customer needs, contributing to a robust and scalable revenue generation model. Pinch Payments plans to leverage its recent acquisition by Fiserv, Inc.

to enhance its product offerings and expand its market reach. The company is set to introduce new payment solutions designed specifically for various sectors, scheduled for release in late 2025. Additionally, the acquisition will support its expansion strategy into new geographic regions across Asia-Pacific, targeting markets that have shown a demand for efficient payment processing solutions. The acquisition deal, closed in April 2025, aims to bolster Fiserv's capabilities in Australia, ensuring more robust growth opportunities for Pinch Payments.