PagerDuty, Inc.
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PagerDuty, Inc. - overview
Established
2009
Location
San Francisco, CA, US
Primary Industry
Software
About
PagerDuty, Inc. is a US-based company specializing in incident management and operational efficiency solutions, empowering organizations to streamline their IT processes and enhance customer service through automated tools and AI-driven insights. Founded in 2009 in San Francisco, US, PagerDuty, Inc. focuses on incident management by providing essential tools for organizations.
The company was established by Alex Solomon, Ken Human, and Ron Batra. In April 2019, PagerDuty raised USD 218 mn in an IPO, solidifying its market position. The company's headquarters are situated in San Francisco, US. PagerDuty offers a suite of products aimed at optimizing incident management and improving operational performance for various industries.
Its key products include Incident Management, which automates IT issue resolution, and AIOps, utilizing artificial intelligence to reduce alert noise. The company also provides Automation tools to enhance critical workflows and Customer Service Operations that connect support and engineering teams during incidents. PagerDuty serves a diverse clientele across sectors such as Financial Services, Healthcare, and Retail, with a strong presence in North America, Europe, and Asia-Pacific. For the most recent fiscal year 2025, PagerDuty reported a revenue of USD 467.
50 mn, with an EBITDA of USD -39. 17 mn. The company's revenue model is primarily based on subscriptions, providing tiered pricing plans to meet client needs and ensuring ongoing service access for both enterprises and mid-sized businesses. Following its IPO on April 10, 2019, where it raised USD 218 mn by selling 9.
1 million shares at USD 24 per share, PagerDuty plans to leverage these funds for product development and market expansion. The company is focused on designing new products to enhance its service offerings and aims to expand its market reach into Europe and Asia by 2025.
Current Investors
Accel, Bessemer Venture Partners, Andreessen Horowitz
Primary Industry
Software
Sub Industries
Systems Management Software, Monitoring & Security Software, Application Integration Software, Analytics & Performance Software
Website
www.pagerduty.com/
Verticals
Cloud Computing
Company Stage
Mature
Total Amount Raised
Subscriber access only
PagerDuty, Inc. - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Unspecified Exit | Completed | PagerDuty, Inc. | - |
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