Oxio

Oxio is a Canadian internet service provider offering competitive high-speed internet plans with fixed pricing and exceptional customer support for residential clients across Canada. Founded in 2017, Oxio operates out of Quebec City, Canada, and focuses on delivering high-speed internet solutions. The company was targeted for investment and raised CAD 25. 00 mn in its SERIES A funding round, which was completed in February 2023, with key investors including Desjardins Capital, Dispatch Ventures, and Investment Quebec.

Oxio has engaged in six notable deals since its inception. Oxio offers a range of reliable internet service plans designed for residential customers across Canada. Their core product is high-speed internet, with options that support speeds of up to 1 Gbps, powered by advanced fibre networks. This service is characterized by fixed pricing that remains unchanged for the duration of the customer’s subscription, eliminating any surprise cost increases.

The company emphasizes its customer service by providing support primarily through online channels, ensuring clients receive prompt and efficient assistance. Targeting both urban and suburban markets, Oxio caters to a diverse client base that includes remote workers, families, and individuals who require stable and fast internet connectivity for a variety of online activities, such as streaming, gaming, and professional work. Revenue for Oxio is generated primarily through subscription-based internet service plans, which allow customers to select from various pricing tiers based on their speed and service needs. Clients typically engage with Oxio through a direct-to-consumer model, where they sign up for plans that include essential features such as no-contract agreements and free equipment rental.

These services are designed to be accessible and cost-effective, attracting a broad demographic of users seeking affordable internet solutions. Oxio's transparent pricing structure aligns with their commitment to customer satisfaction, and clients can take advantage of promotions such as the referral program, which allows existing customers to earn free months of internet service. By focusing on delivering exceptional customer experience and maintaining fair pricing, Oxio positions itself as a competitive player in the Canadian internet service market. In February 2023, Cogeco Cable Inc.

acquired Oxio, aiming to widen the customer reach of both companies. This acquisition is expected to facilitate Oxio's efforts in expanding its market presence and enhancing its service offerings.