OPERA

Founded in 2024 and located in Tokyo, Japan, OPERA TECH, Inc. , d. b. a OPERA TECH, a software company focused on delivering practical, enterprise-grade AI solutions for contact centers.

The company develops and provides AI contact center solutions, including OPERA Operator and OPERA Coach, as well as AI development and consulting services. In March 2026, Sierra Technologies, Inc. , a portfolio company of ICONIQ Capital, Thrive Capital, Greenoaks Capital, Sequoia Capital and Benchmark, acquired OPERA TECH, Inc. Opera Technology focuses on delivering innovative software solutions aimed at enhancing operational efficiency and data management for businesses across various sectors.

Their main product offerings include advanced data integration platforms and analytics tools, designed to streamline workflows and improve decision-making processes. These products are utilized by clients in sectors such as finance, healthcare, and logistics, addressing critical use cases like real-time data processing, predictive analytics, and automated reporting. The company serves a diverse client base that includes mid-sized enterprises to large corporations, particularly in North America and Europe, where demand for sophisticated data solutions is rapidly growing. By providing tailored solutions, Opera Technology ensures that its products effectively meet the unique needs of each market segment, enhancing overall user experience and customer satisfaction.

Opera Technology generates revenue through a combination of subscription-based models and direct partnerships with enterprise clients. Transactions typically involve long-term contracts, wherein clients subscribe to their data integration tools and analytics platforms for a specified duration, allowing for access to regular updates and support services. The pricing structure is designed to accommodate various business sizes, with tiered plans that scale according to the features and number of users required by the client. Flagship products, known for their reliability and robust functionality, play a significant role in driving sales, as clients seek to adopt comprehensive solutions for their data management needs.

Additionally, the company engages in strategic partnerships that enhance its market reach and foster collaborative initiatives, reinforcing its position within the technology landscape. The company plans to use the March 2026 funding to expand Sierra’s Japan operations, and enhance enterprise AI customer‑experience capabilities by combining global AI technology with local market expertise.