OneAssist Consumer Solutions Pvt. Ltd.

OneAssist Consumer Solutions Pvt. Ltd. offers consumer protection services in India, focusing on repair and warranty solutions for electronic devices and appliances, enhancing customer convenience and peace of mind. Founded in 2011, OneAssist Consumer Solutions Pvt.

Ltd. is based in Mumbai, India, and operates in the consumer services sector, providing repair and protection plans for mobile devices, laptops, wallets, and home appliances. The company has engaged in 9 deals to date, with its most recent funding round being a Series E in September 2021, raising INR 742. 56 million, which marks the total amount raised by the company.

The firm is led by CEO Subrat Pani and was co-founded by Gagan Maini and Saurabh Chandra. OneAssist specializes in protection and repair services for mobile devices, laptops, wallets, and home appliances, catering to a diverse customer base across India. The company provides a comprehensive suite of products, including Accidental and Liquid Damage Protection Plans, Extended Warranty Plans, and Card/Identity Fraud Protection. These services are designed to alleviate the financial burden of unexpected repairs and replacements, ensuring that essential gadgets and household appliances remain functional.

OneAssist also provides 24x7 customer support through its app, which features real-time service updates and a chatbot for assistance. OneAssist's revenue structure is primarily based on subscription services and direct-to-consumer sales, generating revenue of INR 49,059,978. 90 in 2024. The company reported an EBITDA of INR 260,204.

30 for the same year. Customers can choose from multiple service offerings, including protection for mobile devices, laptops, and home appliances, alongside identity fraud coverage. The pricing models are designed to provide financial protection against potential damages, ensuring a steady cash flow for the company. OneAssist plans to leverage the funds raised in its Series E round to develop new product offerings and expand its market presence.

Upcoming products are being designed to enhance protection services, with potential launches expected by the end of 2024. The company is also targeting expansion into additional cities across India to broaden its customer base. The recent funding will support these initiatives, allowing OneAssist to strengthen its service capabilities and reach a wider demographic.