OLM Systems Limited

OLM Systems Limited, based in the UK, provides innovative software solutions for care providers, focusing on enhancing service delivery and operational efficiency in social care sectors. Founded in 1991 in the UK, OLM Systems Limited specializes in software solutions for care providers. The company operates from its headquarters and has maintained a consistent focus on developing technologies that support social care. OLM Systems was acquired by Civica UK Limited in September 2025, which aims to enhance its platform capabilities.

Founder Peter O’Hara MBE is leading the firm as CEO as of 2025. OLM Systems specializes in providing a comprehensive range of software and services tailored to support care providers in the UK. Their core product, the ECLIPSE platform, is a person-centred cloud solution designed to adapt to the evolving needs of care practitioners. This platform facilitates efficient case management, safeguarding reporting, and professional development through tools such as CareKnowledge, which offers research and policy information for social care.

OLM also offers services in cost analysis and negotiation, managed cyber security through their Hytec division, and service redesign that emphasizes community strengths. The primary clientele includes local authorities, health services, private sector organizations, and various third-sector entities, all focused on improving outcomes for individuals and communities. Their products are specifically targeted at markets within the UK, including adult and children's social care, education, and independent sector organizations. The revenue generation model for OLM Systems is primarily based on subscription services, partnerships, and direct business-to-business transactions.

Clients typically engage with OLM for their flagship ECLIPSE platform and supplementary services, which may involve annual licensing fees and ongoing support costs. The transaction structure often includes tailored pricing plans that correspond to the specific needs of local authorities and private sector organizations. For instance, clients may subscribe to the ECLIPSE platform to gain access to its full suite of features, including case management and safeguarding tools, while also benefiting from professional development resources. This transactional framework enables OLM to cultivate long-term relationships with its clients, ensuring consistent revenue flow through renewals and additional service offerings.

Following the acquisition by Civica UK Limited in September 2025, OLM Systems plans to expand its product offerings by enhancing the ECLIPSE platform's capabilities. The acquisition allows OLM to leverage Civica's resources to innovate and possibly launch new features to improve service delivery. Additionally, the company may explore opportunities to penetrate new markets, particularly in regions within the UK healthcare sector, aiming for a broader reach by 2026. The rationale behind the acquisition focuses on enabling Civica UK Limited to expand its platform capabilities, aligning with OLM's strategic growth initiatives.