North American Dental Group

North American Dental Group is a Dental Support Organization (DSO) based in the US, dedicated to providing administrative and operational support to dental practices across 15 states, ensuring high-quality patient care. Founded in 2008 in New Castle, US, North American Dental Group supports dental practices by offering essential business management solutions. The company underwent a significant transition in August 2019, when Jacobs Holding acquired it from ABRY Partners and Riverside Company. Kenneth Cooper and Paul Reda currently serve as CEOs, guiding the firm through its evolving landscape, alongside a history of four completed deals.

North American Dental Group (NADG) primarily operates as a Dental Support Organization (DSO), providing essential administrative and operational support to dental practices. Their core services encompass comprehensive business management solutions, including marketing, human resources, compliance, and financial management, enabling dentists to focus on delivering high-quality patient care. NADG aims to enhance the oral healthcare experience by equipping supported dentists with the necessary resources, such as advanced technology and clinical expertise. The company serves a diverse client base across the United States, specifically in 15 states, and currently supports over 240 dental offices.

Their mission is to ensure that every patient receives best-in-class dental care during each visit, making dental services more accessible and enjoyable for both patients and practitioners. NADG's revenue model is structured around providing support services to dental practices, allowing for streamlined operations and enhanced patient care. Transactions typically involve partnerships with dental professionals, where NADG offers a range of services in exchange for a fee, aimed at improving the operational efficiencies of these practices. The financial structure may include service agreements that outline specific pricing for administrative support, marketing services, and technology solutions.

By building a robust network of over 2,600 clinical teammates, NADG is positioned to generate revenue through service contracts that enhance the overall patient experience and increase practice profitability. The focus on creating a balanced affordability-to-value ratio ensures that both dentists and patients benefit from the services provided. Following the acquisition in August 2019, North American Dental Group aims to accelerate its growth by exploring new market opportunities and expanding its operational footprint. The firm is likely to focus on enhancing its service offerings and may consider entering additional states to increase its presence in the dental support sector.

With new resources and insights from Jacobs Holding, NADG plans to leverage recent funding to innovate its service delivery and operational capabilities.