North American Communications Resource Inc.
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North American Communications Resource Inc. - overview
Established
1993
Location
Eagan, MN, US
Primary Industry
Marketing/Advertising
About
North American Communications Resource Inc. is a provider of integrated communication solutions, enhancing infrastructure and security for enterprises across diverse sectors, including healthcare and education. Founded in 1993 in Eagan, US, North American Communications Resource Inc. specializes in communication solutions.
The company has undergone a strategic acquisition by ConvergeOne in October 2015. Piero Nanni, who also serves as the CEO, founded the company and has a background in establishing other enterprises. North American Communications Resource Inc. focuses on delivering integrated solutions that enhance communications, infrastructure, and security for enterprises.
Their core offerings include the C1 Connected Experience (C1CX), aimed at improving workforce engagement and customer interactions. Additionally, the company provides a suite of security services to mitigate cyber threats, along with products like the AI-powered virtual assistant, C1 Elly. Their clientele spans sectors such as healthcare, education, government, and financial services, primarily in North America, Europe, and select regions in Asia-Pacific, tailored to meet the specific IT modernization needs of enterprises. The company generates revenue through subscription-based models and managed services agreements, allowing clients access to their products, including C1 Elly, CCaaS (Contact Center as a Service), and UCaaS (Unified Communications as a Service).
Revenue is derived from direct partnerships, where clients pay for implementation and ongoing support. Specific pricing details remain proprietary, but the firm's flagship offerings are designed to meet diverse organizational needs, ensuring revenue stability through long-term contracts with various clients. North American Communications Resource Inc. is focused on launching new products, including enhancements to the C1CX platform, expected within the next fiscal year.
The company plans to expand its reach into additional markets in Europe and Asia-Pacific by 2025, leveraging recent funding from the acquisition by ConvergeOne to support these initiatives.
Primary Industry
Marketing/Advertising
Sub Industries
Public Relations & Communications, Telecoms
Website
www.nacr.com
Company Stage
Acquired
Total Amount Raised
Subscriber access only
North American Communications Resource Inc. - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Trade Sale | Completed | North American Communications Resource Inc. | - | ||||||||
| Recapitalisation | Completed | North American Communications Resource Inc. | - |
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