Medallia, Inc.
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Medallia, Inc. - overview
Established
2001
Location
Pleasanton, CA, US
Primary Industry
Software
About
Based in California, US, and founded in 2001 by co-founders Borge Hald and Amy Pressman, Medallia, Inc. is a provider of SaaS platform, aimed at consumer and employee experience management. The company was originally incorporated as Berrypick, Inc. in July 2000, and was renamed Medallia, Inc.
in May 2001, and it purchased Kampyle in October 2016. In February 2019, the firm raised USD 70 million in series F funding from new investors RGM Capital, Cross Creek Advisors, and returning investor Sequoia Capital, and in July 2019, the company went public on the NYSE by trading under the ticker symbol MDLA. The company acquired voice-to-text specialist Voci Technologies in April 2020 for USD 59 million, and in October 2021, the company was taken private by Thoma Bravo for USD 6. 4 billion, or USD 34 per share in cash, in a public to private deal.
As of November 2021, Leslie J. Stretch is the CEO of the company, and it employs nearly 2,037 employees and has offices in Buenos Aires, London, Tel Aviv, Munich, Paris, New York City, Washington, DC, Austin, and Sydney. Medallia, Inc. develops a software-as-a-service (Saas) based platform, Medallia Experience Cloud, which uses machine learning to gather customers' and employees' opinions and sentiments across the web, mobile web, and in-app experiences.
The company employs artificial intelligence (AI) technology to evaluate structured and unstructured data from various signal fields across human, digital, and internet of things (IoT) interactions. The firm offers solutions to a variety of sectors, including automotive, healthcare, hospitality, insurance, and retail, and its noticeable clients include Airbnb, Banorte, IBM, Marriott, Mercedez Benz, PayPal, Samsung, Schneider Electric, Walmart, KIA, Toyota, and Vodafone, etc. Medallia generated a revenue of USD 477. 22 million for the year ended 31st January 2021, and USD 402.
4 million for the year ended 31st January 2020.
Current Investors
Hong Shan, Alberta Teachers' Retirement Fund
Primary Industry
Software
Sub Industries
Web Applications, Analytics & Performance Software, Customer Relationship Management, HR & Workforce Software, Systems Management Software
Website
www.medallia.com
Verticals
Artificial Intelligence, Cloud Computing, IoT (Internet of Things), Mobile Apps
Company Stage
Mature
Total Amount Raised
Subscriber access only
Medallia, Inc. - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Add-on, Trade Sale | Announced | Virtual Hold Technology Solutions, LLC | - | ||||||||
| Add-on | Completed | CXTeam | - | ||||||||
| Add-on | Completed | Thunderhead (One) Limited | - | ||||||||
| Add-on | Completed | Fields Healthcare Research, Inc. | - |
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