Matrix247

Matrix247 provides specialized managed IT and telecommunications solutions, helping organizations enhance operational efficiency and improve customer experiences through tailored services. Matrix247, founded in 1991 in Lancashire, UK, delivers advanced IT and telecommunications solutions to businesses. The company has undergone strategic adaptations to its service offerings over its history. The founder's prior entrepreneurial background is not available.

The company has completed 1 deal as of April 9, 2025. Matrix247 specializes in managed IT and telecommunications solutions, providing tailored services that cater to the unique needs of each organization. Their core offerings include managed IT services, hosted desktop solutions, cybersecurity measures, and a suite of communication products such as omnichannel cloud telephony and managed Wi-Fi. These services are designed to improve operational efficiency for small and medium-sized enterprises (SMEs), enabling them to leverage technology for competitive advantage while enhancing customer experiences.

Their client base spans various sectors, including professional services, financial services, and healthcare, primarily targeting businesses across the United Kingdom and expanding into other geographical markets such as Europe. Matrix247 prides itself on its consultative approach, where dedicated account managers work closely with clients to develop solutions that address specific challenges, thereby fostering long-term partnerships. Matrix247 generates revenue primarily through a subscription-based model, where clients engage in long-term partnerships for their managed IT and communication services. Transactions occur through direct agreements between Matrix247 and its clients, which typically include both flat-rate packages and variable pricing based on usage for services like cloud telephony and broadband.

The company's flagship products, including managed IT services and hosted desktop solutions, are structured to provide ongoing support and updates, ensuring clients receive comprehensive service without interruption. For example, clients may subscribe to a managed IT service plan that includes regular maintenance, security updates, and user support, billed on a monthly basis. This model supports predictable cash flow and strengthens the client relationship, as continuous service is essential for operational success. In April 2025, Focus Group, a portfolio company of Hg, acquired Matrix247, with financial terms undisclosed.

This acquisition aims to strengthen Focus Group's market position and reflects its commitment to expanding service offerings for key market sectors.