MAIC OS

Based in Luxembourg, MAIC OS delivers innovative digital solutions designed to enhance hotel operations and improve guest experiences through streamlined communication and task management. Founded in 2023, MAIC OS specializes in providing digital solutions tailored for the hospitality sector. The firm has executed 1 deal, securing EUR 1 million in funding on November 12, 2025, led by Expon Capital with the involvement of the Luxembourg Business Angel Network. The company has not undergone any significant strategic changes since its inception.

MAIC specializes in providing a comprehensive suite of digital solutions tailored for the hospitality sector, focusing on optimizing hotel operations and enhancing guest experiences. The core product, MAIC OS, is designed to streamline task management, guest communication, and staff coordination. By integrating these functionalities into a single platform, MAIC OS facilitates improved operational efficiency, decision-making, and communication within hotel teams. This system enables hotels to manage workflows and guest interactions from any location, ensuring that staff and guests have access to real-time information and services.

The target clientele includes a diverse range of hotels, from boutique establishments to larger chains, operating in geographical markets such as North America, Europe, and Asia. MAIC's revenue model is primarily based on subscription services for its flagship product, MAIC OS, which entails a monthly fee structured around various service tiers tailored to the specific needs of hotel operators. Businesses in the hospitality industry enter into contracts with MAIC to gain access to its integrated platform, thereby enhancing their operational capabilities while improving guest satisfaction. The pricing plans could vary based on the scale of operations and the features selected, allowing clients to choose a package that aligns with their requirements.

In addition to subscription fees, the company may also generate revenue through partnerships and supplementary services, further solidifying its presence in the hospitality technology market. In November 2025, MAIC OS raised EUR 1 million in venture funding led by Expon Capital, with participation from the Luxembourg Business Angel Network. The company plans to utilize this funding to expand its services internationally and increase adoption of its platform in hotels. Specific target markets for expansion include various regions across Europe, North America, and Asia, with a focus on enhancing service offerings and client outreach.