LogicMonitor, Inc.

Established in 2007 by co-founders Jie Song, Steve Francis and based in California, US, LogicMonitor, Inc. offers a unified platform for monitoring various IT components across on-premises, cloud, and hybrid environments. In November 2024, a consortium of investors led by PSG Equity, along with Golub Capital, agreed to acquire a minority stake in LogicMonitor, Inc. from Vista Equity Partners for USD 800 million.

LogicMonitor offers extensive monitoring capabilities for a wide range of IT infrastructure components, including network devices, databases, servers, virtual machines (VMs), storage, and log data. This allows IT teams to gain a holistic view of their IT health and identify potential issues before they disrupt operations. The company offers monitoring solutions for cloud resources across various providers (IAAS/PAAS, SD-WAN, containers, and Kubernetes). This ensures seamless visibility and management of hybrid IT environments.

In addition to infrastructure monitoring, the company offers application performance monitoring (APM) capabilities, which allow IT teams to monitor the health and performance of their applications, identify bottlenecks, and ensure optimal user experience. LogicMonitor's digital experience monitoring (DEM) user experience of web applications and services. This provides valuable insights into how users interact with applications and helps identify and resolve any issues that might impact user satisfaction. The company’s Dexda platform leverages artificial intelligence (AI) to streamline IT operations to reduce alert noise by filtering and prioritising alerts based on severity and context.

This allows IT teams to focus on critical issues and spend less time sifting through irrelevant notifications. LogicMonitor's customer base includes a wide array of global enterprises such as Coca-Cola Bottling Consolidated, and McDonald’s, among others, underscoring its industry-wide adoption and reliability. The company generates revenue through its monthly subscription, which costs USD 22 per resource per month for infrastructure monitoring, USD 22 per resource per month for cloud Iaas monitoring, USD 4 per resource per month for wireless access point, USD 3 per resource per month per resource per month for cloud PaaS & container monitoring, and USD 4, 7, 14 per GB/month for 30-day retention for log intelligence.