K-Link Enterprise Solutions Pte Ltd
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K-Link Enterprise Solutions Pte Ltd - overview
Established
2022
Location
Singapore, -, Singapore
Primary Industry
Software
About
Based in Singapore, and founded in 2022 by Zin Ko Oo, K-Link Enterprise Solutions Pte Ltd, a. k. a. K-Link operates as a software company that focuses on providing a contact center platform for streaming the global brand's customer service operations.
In February 2024, K-Link Enterprise Solutions Pte Ltd. raised venture funding co-led by Indelible Ventures and A2D Ventures, with participation from Accelerating Asia Ventures. K-Link offers a cloud communication platform, including CPaaS and CCaaS, that enables efficient management of customer support across all channels. Through its omnichannel dashboard, K-Link allows agents to seamlessly switch between channels, ensuring consistent support and personalized interactions.
The platform also offers analytics with valuable insights into customer preferences and behavior patterns, which facilitates client engagement and fosters relationships with customers. The company generates revenue from the subscription of its platform packages, which include Basic (USD 28 per user per month), Standard (USD 68 per user per month), and Enterprise (custom pricing). K-Link plans to use its proceeds from February 2024 funding to support its expansion across Southeast Asia.
Current Investors
Accelerating Asia Ventures, Indelible Ventures, A2D Ventures
Primary Industry
Software
Sub Industries
Analytics & Performance Software, Application Integration Software, Connectivity Software
Website
www.klink.cloud
Verticals
Artificial Intelligence, Cloud Computing, Cloud Computing, Cloud Computing
Company Stage
Early Stage
Total Amount Raised
Subscriber access only
K-Link Enterprise Solutions Pte Ltd - employee data
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