isolved, inc.

Founded in 1986 and headquartered in Charlotte, North Carolina, isolved specializes in integrated human capital management solutions, enhancing HR and payroll efficiency for businesses of all sizes. isolved, inc. provides a comprehensive human capital management (HCM) platform that encompasses HR, payroll, and benefits administration services. The company was acquired by Accel-KKR in 2011, but remains focused on delivering innovative HR solutions.

Mark Duffell serves as the current CEO. Founded in Charlotte, North Carolina, in 1986, isolved has built a strong presence in the HR technology sector, with an emphasis on serving diverse industries across the United States. isolved HCM specializes in providing a comprehensive human capital management (HCM) platform that integrates HR, payroll, and benefits administration services. The core offerings include talent acquisition, workforce management, and HR services designed to enhance employee engagement and streamline HR functions for businesses of various sizes.

The platform is engineered to facilitate seamless processes, such as time tracking, attendance management, and benefits enrollment, allowing organizations to improve operational efficiencies and retain top talent. isolved serves a diverse client base that encompasses industries such as healthcare, manufacturing, hospitality, and professional services, with a focus on organizations in the United States and beyond. The platform's capabilities are designed to address the evolving needs of HR departments, aiming to provide positive employee experiences while ensuring compliance and maximizing operational effectiveness. isolved generates revenue primarily through subscription-based services, offering customized pricing tailored to the specific needs of its clients.

Revenue streams include individual contracts for the use of its flagship isolved People Cloud platform, which encompasses various HR and payroll solutions. Clients typically engage through annual or multi-year agreements, where they pay for access to the suite of services based on the number of active employees covered by the software. Additionally, isolved provides HR services that support compliance and benefits administration, further enhancing its value proposition to businesses with lean HR teams. The company’s transactional structure is largely B2B, focusing on long-term partnerships with organizations seeking to modernize their HR functions while ensuring a secure and efficient management of employee data.

isolved is currently focused on the ongoing development of new product offerings aimed at enhancing its HCM platform's capabilities. Although specific release dates for these products have not been disclosed, isolved intends to expand its market presence, particularly targeting clients in emerging industries and geographic regions by 2025. The recent acquisition by Accel-KKR in June 2011 will support these initiatives, allowing isolved to leverage additional resources for product development and market expansion.