Invita Company W.L.L.

Founded in 2005 and based in Manama, Bahrain, Invita Company W. L. L. operates as an outsourcing company that provides customer experience technology, contact center solutions, and customer experience advisory services, aimed at enhancing user engagement across diverse sectors including telecommunications, finance, government, and travel.

In September 2026, Silah Gulf acquired Invita Company W. L. L. from Bank of Bahrain and Kuwait.

Rahul Bhalla served as CEO until the September acquisition. nvita provides end-to-end customer experience and business process outsourcing solutions. Its offerings include contact center services, customer support, help desk operations, telesales, telemarketing, payment collection, back-office processing, digital transformation solutions, robotic process automation (RPA), workflow management systems, document management systems, AI-enabled chatbots, IVR platforms, social media management, and IT services. Invita generates revenue primarily through outsourced contact center operations, customer experience management, business process outsourcing contracts, managed IT services, consulting engagements, digital transformation projects, training programs, and technology-based subscription or implementation services.

Recent disclosures suggest Invita's future growth is linked to its integration into Silah Gulf's regional expansion strategy. The combined business is expected to enhance its presence across Bahrain, Saudi Arabia, and Kuwait while strengthening capabilities in customer experience management, business process outsourcing, digital transformation, and technology-enabled customer engagement services.