Interactly AI

Interactly AI, based in the US, provides an innovative artificial intelligence platform aimed at optimizing healthcare administrative workflows through automation, enhancing communication across various channels, and improving operational efficiency. Interactly AI specializes in automating healthcare administrative tasks and was founded with a focus on leveraging AI to streamline operations. The firm is headquartered in Sunnyvale, US. The company raised funding in a recent deal on June 2, 2025, with participation from Afore Capital and SeedtoB Capital among others, marking a significant step in its development.

There are no known pivots or changes in business strategy since its inception. Interactly offers a comprehensive, full-stack, multimodal platform designed to streamline healthcare administrative workflows, focusing on automating both front- and back-office tasks. The platform integrates natural language AI, document intelligence, and deep electronic health record (EHR) and revenue cycle management (RCM) integrations to ensure seamless interactions across various communication channels such as voice, SMS, chat, email, and fax. Its core functionalities include managing scheduling, results delivery, prior authorization paperwork, and patient communication, enabling healthcare providers to allocate more time to clinical care rather than clerical duties.

The platform serves a diverse client base, including healthcare organizations and providers across the United States, positioning itself as a solution for clinics looking to enhance operational efficiency while maintaining compliance with healthcare regulations such as HIPAA and SOC 2. Interactly employs an outcome-based pricing model, wherein clients are billed for measurable results such as scheduled visits, cleared prior authorizations, and the fulfillment of quality measures, rather than for the hours of bot operation. The company’s business transactions typically involve subscription agreements with healthcare facilities that utilize its platform to optimize patient engagement and administrative workflows. This model allows healthcare providers to reduce operational costs while increasing throughput by leveraging a sophisticated AI-driven infrastructure.

The revenue structure is designed to cater to B2B relationships predominantly, focusing on partnerships with healthcare organizations that benefit from the integrated service offerings of the platform. Specific pricing plans and structures are tailored to meet client needs, facilitating access to advanced features that support patient care and operational excellence. In June 2025, Interactly AI raised an undisclosed amount of pre-seed funding from new investors Afore Capital and SeedtoB Capital, which will be used to hire additional members of its engineering team and commence a pilot program for its multimodal AI platform. The company plans to expand its product offerings and is focused on entering new markets by enhancing its platform functionality to better serve healthcare providers.

Specific details on upcoming product launches or geographic expansion initiatives will be revealed as the company progresses with its strategic roadmap.