Infer, Inc.

Infer, Inc. specializes in AI-driven predictive analytics to enhance customer engagement and improve sales processes, leveraging data science to optimize business decisions. Infer, Inc. is an AI-focused analytics company that enhances customer engagement through predictive modeling.

Founded by Chung Wu, the company has operated from Austin, Texas, US. It underwent an acquisition by ESW Capital LLC in October 2017 for undisclosed terms. The company has closed three deals to date, with its most recent funding round being a Series B, where it raised USD 23. 20 mn led by Redpoint Ventures, bringing the total amount raised to USD 23.

20 mn and the current company valuation to USD 223. 10 mn. Infer, Inc. provides AI-driven solutions tailored for customer engagement and sales optimization.

Its primary product includes predictive analytics tools that help organizations understand customer behavior and improve decision-making. The company caters to various industries, delivering services designed to increase engagement and drive operational efficiency. Infer, Inc. operates on a subscription-based revenue model, generating income through its analytics platform.

Clients engage in multi-year agreements, allowing access to advanced tools for customer insights and operational support, which promotes client retention. The revenue is augmented by upselling additional features, ensuring the services evolve with client needs. Infer, Inc. plans to utilize the funding from its Series B round to enhance its product offerings and expand into new markets.

The company is focusing on developing new predictive analytics tools set to launch within the next year. Additionally, it aims to increase its presence in European markets by 2024, leveraging its existing technology to cater to a broader client base. The recent acquisition by ESW Capital LLC is expected to provide the resources and support necessary for these strategic initiatives.