IGT Solutions Pvt. Ltd. Asset Profile

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Year established

1998

Location

Gurugram Haryana India

Primary Industry

Outsourcing

About

Based in Haryana, India, and founded in 1998 by Vipul Doshi (CEO), IGT Solutions Pvt. Ltd., Inc., formerly known as InterGlobe Technologies, operates as a BPO company that provides integrated information technology, analytics, outsourcing, and consulting services to travel and hospitality companies, railways, and airlines. In February 2022, Barings Private Equity Asia agreed to fully acquire IGT Solutions Pvt. Ltd. from AION Capital Partners for INR 60 billion. The company offers digital contact center services and solutions that include sales, reservations and orders, customer service, claims and refunds, content management, loyalty management, helpdesk services, commercial support, and queue management. The company also provides digital engineering services and solutions, as well as data and analytics services that include strategy and consulting, customer experience analytics, artificial intelligence, machine learning, big data, business intelligence, and data modernization. As of 2022, the company offers services in 10 countries in more than 25 languages and has partnered with companies like Salesforce, Appian, FirstHive, and many more.

Current Investors

Barings, Goldman Sachs Asset Management, AION Capital Partners

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Primary Industry

Outsourcing

Sub Industries

Consulting Services, Engineering, BPO Services, Offshore IT Services/IT Outsourcing

Website

www.igtsolutions.com

Verticals

Artificial Intelligence, Big Data, Cloud Computing

Total Amount Raised

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Timeline of Key Events

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Financials

Fiscal Year Ended
Revenue (USD)
% Revenue Growth (YoY)
Operating Income (USD)
Operating Margin
EBITDA (USD)
% EBITDA Margin
NET Income (USD)
% Net Margin

31 Mar 2013

860,800,000

(19,400,000)

(2.3%)

39,700,000

4.6%

(26,700,000)

(3.1%)

31 Mar 2014

948,800,000

10.2%

118,300,000

12.5%

166,200,000

17.5%

68,500,000

7.2%

31 Mar 2015

1,269,600,000

33.8%

252,600,000

19.9%

300,700,000

23.7%

164,600,000

13%

31 Mar 2016

7,018,400,000

452.8%

651,700,000

9.3%

818,900,000

11.7%

533,800,000

7.6%

31 Mar 2017

6,950,500,000

(1%)

836,000,000

12%

1,012,600,000

14.6%

721,000,000

10.4%

31 Mar 2018

8,993,200,000

29.4%

756,700,000

8.4%

1,221,300,000

13.6%

691,700,000

7.7%

31 Mar 2019

11,096,800,000

23.4%

399,500,000

3.6%

778,500,000

(11,200,000)

(0.1%)

31 Mar 2020

31 Mar 2021

31 Mar 2022

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Deals

Deals Type
Secondary Buyout
Buyout

Deal Status	Target (s)	Deal Date	Investor(s)	Seller(s)	Deal size (Mn)	Enterprise value (Mn)	Post-money valuation (Mn)	EBITDA multiple (x)	Revenue multiple (x)	Lead partner (s)
Completed	IGT Solutions Pvt. Ltd.	19 Feb 2022
Completed	IGT Solutions Pvt. Ltd.	05 Dec 2018

Displaying 1-2 of 2

Key Contacts

Name	Position	Start Date	End Date	Vcard	Bio
	Board Member						BM

BM Board Member

Name	Firm	Deal Date	Number Of Deals	Vcard
						AI LP
						AI LP

AI Active Investor LP Lead Provider

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Employee Data

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