IGT Solutions Pvt. Ltd.
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IGT Solutions Pvt. Ltd. - overview
Established
1998
Location
Gurugram, Haryana, India
Primary Industry
Outsourcing
About
Based in India, IGT Solutions Pvt. Ltd. , operates as a BPO (business process outsourcing) company that offers voice and back-office support. IGT Solutions was founded in 1998, evolving from a travel technology provider into a global leader in digital transformation and customer experience outsourcing.
In December 2025, IGT Solutions Pvt. Ltd. , a portfolio company of EQT Private Capital Asia, Goldman Sachs Asset Management and AION Capital Partners acquired Yexle Limited. IGT Solutions offers products and services including customer experience outsourcing, digital transformation, robotic process automation, AI-driven analytics, IT support, and travel technology solutions for airlines, hospitality, and logistics sectors, enabling operational efficiency and enhanced customer engagement.
IGT Solutions Pvt. Ltd. generates revenue by providing outsourced customer experience management, digital transformation services, and IT solutions for travel, hospitality, and related industries through long-term contracts and technology-driven service delivery. In December 2025, IGT Solutions Pvt.
Ltd. , a portfolio company of EQT Private Capital Asia, Goldman Sachs Asset Management and AION Capital Partners acquired Yexle Limited. The acquisition will enable IGT Solutions Pvt. Ltd.
to grow its technology services capabilities.
Current Investors
Barings, Goldman Sachs Asset Management, AION Capital Partners
Primary Industry
Outsourcing
Sub Industries
Consulting Services, Engineering, Offshore IT Services/IT Outsourcing, BPO Services
Website
www.igtsolutions.com
Verticals
Artificial Intelligence, Big Data, Cloud Computing
Total Amount Raised
Subscriber access only
IGT Solutions Pvt. Ltd. - timeline of key events
IGT Solutions Pvt. Ltd. - financials
| Fiscal Year Ended | Mar 31, 2013 | Mar 31, 2014 | Mar 31, 2015 | Mar 31, 2016 | Mar 31, 2017 | Mar 31, 2018 | Mar 31, 2019 | Mar 31, 2020 | Mar 31, 2021 | Mar 31, 2022 | Mar 31, 2023 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue (USD) | 860,800,000 | 948,800,000 | 1,269,600,000 | 7,018,400,000 | 6,950,500,000 | 8,993,200,000 | 11,096,800,000 | 13,483,300,000 | - | - | - |
| % Revenue Growth (YoY) | - | 10.2% | 33.8% | 452.8% | (1.0%) | 29.4% | 23.4% | 21.5% | - | - | - |
| EBITDA (USD) | 39,700,000 | 166,200,000 | 300,700,000 | 818,900,000 | 1,012,600,000 | 1,221,300,000 | 778,500,000 | 2,576,400,000 | - | - | - |
| Operating Income (USD) | (19,400,000) | 118,300,000 | 252,600,000 | 651,700,000 | 836,000,000 | 756,700,000 | 399,500,000 | 1,853,400,000 | - | - | - |
| Operating Margin | (2.3%) | 12.5% | 19.9% | 9.3% | 12.0% | 8.4% | 3.6% | 13.7% | - | - | - |
| % EBITDA Margin | 4.6% | 17.5% | 23.7% | 11.7% | 14.6% | 13.6% | 7.0% | 19.1% | - | - | - |
| NET Income (USD) | (26,700,000) | 68,500,000 | 164,600,000 | 533,800,000 | 721,000,000 | 691,700,000 | (11,200,000) | 1,428,500,000 | - | - | - |
| % Net Margin | (3.1%) | 7.2% | 13.0% | 7.6% | 10.4% | 7.7% | (0.1%) | 10.6% | - | - | - |
IGT Solutions Pvt. Ltd. - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Add-on | Completed | Yexle Limited | - | ||||||||
| Secondary Buyout | Completed | IGT Solutions Pvt. Ltd. | - | ||||||||
| Buyout | Completed | IGT Solutions Pvt. Ltd. | - |
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IGT Solutions Pvt. Ltd. - employee data
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