HSO Group B.V.

HSO Group B. V. is a technology-driven company that specializes in delivering advanced business solutions, focusing on Microsoft cloud and AI services to optimize operational efficiency for diverse industries. Founded in 1989 in the Netherlands, HSO Group B.

V. delivers comprehensive business solutions that integrate Microsoft Dynamics 365 applications for enterprise resource planning (ERP) and customer relationship management (CRM). The company has maintained its focus on technology solutions without major pivots. Richard Bross is the founder, and the current CEO is Peter Maaten.

In August 2025, Bain Capital, along with the company's management, agreed to acquire HSO Group B. V. from Carlyle Group for approximately USD 1 billion. The transaction is subject to customary regulatory approvals and is expected to close in the coming months.

HSO specializes in delivering comprehensive business solutions that leverage advanced technology, particularly Microsoft cloud and AI services, to enhance operational efficiency across various industries. Their core offerings include Microsoft Dynamics 365 Business Applications for enterprise resource planning (ERP) and customer relationship management (CRM), which facilitate seamless integration of business processes, data management, and customer engagement. HSO also provides cloud services, including cloud strategy, architecture, and data management solutions, aimed at transforming clients' IT landscapes to achieve agility and innovation. Their customer base encompasses sectors such as manufacturing, financial services, professional services, retail and distribution, public sector organizations, and non-profits, serving clients that range from large multinational corporations to smaller niche businesses.

HSO operates primarily in North America, Europe, and parts of Asia, focusing on delivering tailored solutions that address regional business challenges and regulatory requirements. In 2023, HSO reported revenue of USD 430,460,498 and an EBITDA of USD 70,134,744. HSO generates revenue through a combination of subscription-based models and direct service engagements, primarily focusing on B2B transactions. Their business transactions are structured around long-term partnerships with clients who subscribe to their suite of business applications and cloud services.

These partnerships often involve comprehensive implementation services that enable clients to realize the full potential of their investments in technology. The pricing structure includes service fees associated with the deployment of Microsoft Dynamics 365 solutions, ongoing cloud support, and managed services that ensure optimal operation of IT environments. HSO's flagship offerings, particularly in the realm of business applications and cloud solutions, are designed to provide clients with significant operational improvements and return on investment, fostering a reliable revenue stream through sustained client engagement. HSO Group B.

V. is focused on future growth through the development of new products that enhance their suite of business solutions, although specific launch dates have not been detailed. The company plans to expand its presence in targeted markets within North America and parts of Asia by 2025. The investment from Carlyle Group will support these expansion initiatives and product developments, ensuring that HSO can continue to meet the evolving needs of its clients.