hokan, Inc.

Based in Japan, hokan, Inc. develops a cloud-based customer and contract management platform for insurance agencies, enhancing operational efficiency and communication within the sector. Founded in 2017 and headquartered in Tokyo, Japan, hokan, Inc. specializes in customer and contract management solutions for the insurance industry.

The company has completed a total of 5 deals, with its most recent funding round, a Series B, conducted on October 6, 2023, securing JPY 600 million from notable investors including Archetype Ventures and Sony Ventures. The CEO and founder, Naoyuki Kosaka, has a history of leadership in the technology sector. Hokan, Inc. specializes in providing comprehensive customer and contract management services tailored for insurance agencies, primarily through its flagship product, hokan®️.

This all-in-one platform streamlines various operational processes, including customer management, contract tracking, intention assessment, and after-sales follow-up, thus enhancing efficiency and communication within insurance agencies by centralizing essential information and enabling real-time data sharing. Designed for the evolving needs of the insurance industry, particularly in Japan, hokan's offerings support a diverse client base, including insurance brokers and agents who utilize these tools to improve their operational workflows and customer engagement. Hokan's revenue model is structured around subscriptions for its hokan®️ platform, which is offered to insurance agencies on a tiered pricing basis according to the features and scale of usage. The product suite facilitates financial transactions related to insurance premium processing, allowing agencies to efficiently manage and reconcile their financial activities.

Hokan’s B2B clients in the insurance sector engage with the platform to streamline operations, thereby generating a steady revenue stream for the company. In October 2023, hokan, Inc. raised JPY 900 million in venture debt as part of a larger JPY 1. 5 billion equity and debt financing.

This funding will be utilized to expand the customer base and strengthen product development and new business initiatives. The company aims to enhance its service offerings and explore opportunities in new markets, focusing on regional expansions that align with technological advancements in the insurance sector.